Bulging battery in surface book, how to handle replacement. Surface session ep16 surface book battery test surface. In the windows system, there is a great power management tool that allows you to learn more about your battery information and behaviour over time. Solved weird battery drain microsoft surface forums. Why do i have battery drain when my surface pro 4 shuts. After a couple of hours, battery 2 was at 100%, but battery 1 showed 75% not charging. Microsofts surface book 2 claims 70% more battery life than. The detach key has a flashing green light if the screen and keyboard are not connected properly. X906971004, dak822470 compatible with microsoft surface book. Dec 21, 2017 the surface book 2 offers tremendous battery life at this task, coming in at close to 15 hours. Adjust the when my pc is asleep and on battery power, disconnect from the network setting choose always or managed by windows instead of never. Laptop battery shop microsoft dak822470k, g3hta044h 7. If youre having problems charging your surface book, make sure the screen is fully attached to the keyboard.
His temporary solution was to change the action when the lid is closed from sleep to hibernate. Surface book battery drain while turned off windows 10. In this video, i show how to improve or completely eliminate battery drain during sleep and. Ok, ive had my surface pro 4 for a few weeks now and i love it but the battery is driving me crazy. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices.
Nov 03, 2015 the surface book got a 1 out of 10 from ifixit, indicating its very hard to repair. Play modern games or encode video and youre going to drain the battery or see reduced performance. Hibernation shuts power use off completelyzero battery drainand. How to fix surface book 2 battery drain while gaming or in vr. Microsoft claims the surface book 2 battery can be replaced by microsoft authorized service providers. How to fix surface book 2 battery drain while gaming or in. Press and release the power button on your surface.
The surface book 2 is sleek, svelte, and damn powerful. Second, when using the surface book, my battery life was only around 56 hours. The lower the battery % is at the beginning the more it drops. Microsoft has two versions of the laptop 3, and the one that most people. Jan 25, 2016 i recently switched from a macbook air 11 20 to the new surface book base specs. Surface book battery replacement surface book battery. Adjust the when i close the lid, on battery, setting choose sleep or hibernate. Microsofts surface book 2 power supply problem isnt limited. Microsoft has finally resolved surface pro battery issues. How long does the surface books battery last in tablet mode. The way surface implements power management differs significantly from the earlier os standard that gradually reduces and turns off power via a series of sleep states. Microsofts surface books get massive battery, graphics boost.
I have used several tools including powercfg options etc and noticed two main problems. It simply doesnt take playing highend gaming titles for hours at a time. Install surface and windows updates to keep your device performing at its best. I dont know if this is normal, but my surface pro 3 seems to drain overnight when i am not using it. Surface book 2 battery drain whilst off microsoft community. Surfacebook 2 battery drains even when plugged in the register. Installing the latest updates will help keep your surface performing at its best. If i leave it off for a couple of days it will drain down from 100% to around 85% or lower.
Surface pro 4 and surface book sleep battery drain could. If true, its a miracle in the ongoing surface battery debacle. Microsoft to fix surface pro 4, surface book sleep issue by. In once instance, a user said their surface laptop 2s battery fell 20% after. I purchased a topoftheline windows 10 surface book in february. Available in both the original inch and new 15inch sizes, the. This video shows you how to solve battery draining problem in your laptop. Nov 21, 2017 by default, the surface book 2 is set to run in its lowestpower, lowestperformance state, even when plugged in.
Surface users have recently been experiencing battery degradation issues, and the cause is thought to be the latest windows and firmware updates. That compares to apples inch and 15inch macbook pros at 3. I was frustrated because my surface book otherwise seemed free of defects. Microsoft surface battery capacity a complete list. The books display battery is actually easier to remove than the cell in the surface pro 4. Battery report allows you to learn more about your surface s battery information and usage history. We show you how to fix surface book battery drain issue. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices the intel skylake chipset. Thats awesome so it would be really nice to figure this out, especially since i just raise the lid on the note and it is instantly on but with the. Surface pro 4 and surface book battery drain issues might be due to windows hello feature coming on while the device is supposed to be sleeping. But if i wait 30 seconds or press any key that would make the keyboard light up for a second and then close the screen the battery drain issue is not there.
Fix surface book 2 battery drain issue during gaming, sleeping, vr. Microsofts surface book 2 drains the battery while gaming. For whatever reason, im losing an absurd amount of battery whenever my surface book is sleeping i lost 40% when it slept for 7 hours. Nov 21, 2017 the surface book 2 comes with a 102watt charger, but only 95 watts ever get to the device. Your dell laptop battery may have drained to 0% when it was completely powered off.
Nov 24, 2017 microsoft has speedy portable treats for lockeddown princes and paupers alike with surface book 3 and surface go 2. Users on reddit and microsoft support communities have reported that their surface pro 4 and likely surface book overheats and drains battery even when the device is in sleep mode. Feel free to post back in case you have other questions or concerns. Microsoft finally solves sleep mode battery drain with. Exclude surface devices from any existing power management policy settings. Nov 16, 2017 the microsoft surface book 2 15inch has much to recommend it, but battery life is arguably the standout feature. Is there a way to replace the battery in the surface book. My only concern is regarding battery life and the amount the battery drains while sleeping is it normal to lose 1 1. Surface book 2 battery drain while sleeping surface reddit. The surface book i7 has a 30 percent battery life jump from 2015s model, which boasted 12 hours of juice. Sadly, it also struggles with a maddening battery drain issue during intense loads or when gaming, even while plugged in. But it doesnt have the battery life or port selection you can get on a dell.
Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6 and others. If i was to shutdown the surface book and immediately close the screen after the screen goes black, i seem to have the battery drain issue. Nov 02, 2015 the surface book s battery configuration allows for the devices versatility and also provides for some interesting scenarios. Solution to the battery drain on sleep problem windows. My surface book 2 battery drains by an average of 15% overnight while laptop is in sleep mode. Avoid contact with metal stuff to make battery shortcircuit and so on. One of the big issues currently faced by a select number of surface pro 4 owners and in some cases, the surface book is the battery drain when the device is sleeping or in standby mode. Some surface book and surface pro 4 units suffering battery.
When you start moving the slider away from best battery life, the system. In this guide, you will learn how to convert your surface battery capacity in mwh to mah and know about battery information of all surface models. Microsoft brags up to 17 hours of battery life from the 15inch surface book 2 over local video playback. Reports found on reddit from many new surface pro 4, and surface book users indicate that some of their devices drain significant amounts of battery life when put to sleep. Close your surface book or surface laptop keyboard. Second, when using the surface book, my battery life was only around 56. To see how, go to install surface and windows updates. The air did of course fare better on os x 78 hours but i would find myself in remote desktop all day long as i generally use windows exclusively these days for development. Does your surface book 2 battery drain quickly while gaming, sleeping in vr. Use this guide to replace the battery in the screen portion of the surface book. See battery saving tips for more ways to save battery. Surface pro 4, surface book, as well as most other computers with fingerprint readers already have windows hello, with the anticipation that more devices with facial and fingerprint recognition will be equipped in the future. The keyboard dock and tablet have individual batteries that offer radically different lives.
Surface book 2 battery could drain, even when its plugged in. Victims of the bug have taken to microsofts community forum to share their experiences. If windows hello causes standby battery drain, this will not fix that. Surface pro 4 and surface book sleep battery drain could be. Apart from the crappy battery life and the battery saver meter which is a joke, sometimes it says 2 hours left, ten seconds after, it says 8 or whatever i am having a more serious problem with it. Read on for more information and how to generate and access the report. Nov 22, 2017 users of the 15inch surface book 2 have been noticing that the surface books battery still drains even when plugged in, though this only happens when using the device for gaming. About nine hours later, i turn it one without power chord and it was at 33%. Not exactly you need to take it to a microsoft store its impossible to change either of the batteries without causing severe damage. Dec 28, 2017 the surface book 2 has a power problem.
Surface book normal shutdown for 10 hours, battery 96% before, 96% after. The issue indeed seems to be the sp4, as discussed in this tread. We appreciate the hard work and engineering that went into the creation of the surface book 2. My reasoning was to extend my battery life while on the move, as the air was only netting me around 6 hours on windows. One would think the problem could be solved, since not all surface computers are affected. Microsoft finally fixes power woes on surface book and. If your surface pro battery drains in sleep mode, it could be because of windows hello. Dan rubino explained to us that this problem exists because the surface book is not following the default power profile which calls for the book to go to into hibernate after sleeping for two hours. Sep 07, 2018 typing on the surface book 2 feels a lot like typing on the previous surface book right down to the size of the keyboard. Microsoft explains why surface book 2 discharges battery even. Microsoft will fix an issue causing some surface pro 4 and surface book. Here are some tips on how to get the most of your new device. Surface pro 4 battery drain issues during sleep mode.
Surface pro 4 or surface book battery drain issues love my surface. Surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. More interestingly though, when in laptop mode and not connected to a power source, the surface book first uses the battery in the dock, so that the user can still detach the top and use it as a. The surface book s battery life reflects its focus on being a laptop first, tablet second. Apple is just really good at os optimizing for standby time on their devices and it kinda shows. Battery life and charge time the microsoft surface book 2. Microsoft surface book teardown reveals almost impossibleto. I was getting less than 12h of battery life with connected standby.
And its a problem for anyone who needs to push the cpu. I have been noticing that when i shutdown my surface book, when i power it on the next day the battery has drained some. Surface book 2 drains battery while gaming even when plugged. Nov 22, 2017 microsofts surface book 2 is found to drain battery even when connected to power supply to deliver best performance to gamers. The lowerkeyboard portion has its own separate battery, and replacing that requires additional instructions. Microsoft surface book battery x906971004 dak822470. While the surface book is intended to be used while docked, its display packs a 18. Dec 28, 2017 the bottom line is that the surface book 2 will drain its battery during relatively mundane productivity tasks as well.
Surface book battery issues and sleep drain hey all, i was lucky enough to get an i78gb256gbdgpu sb on launch day and love it so far. How to improve and eliminate sleep battery drain on surface pro 4 duration. Surface book battery drain while turned off as the title describes, it happened this morning after charging it the night before to 100%, i disconnected the power source and had it on for a few minutes then turned if off. One surface laptop 2 user reported significant battery drainage overnight after shutdown.
Mar 10, 2018 a surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use. Dec 07, 2015 according to user reports, microsoft surface pro 4 and surface book are facing an issue where the devices go in to standby mode low power mode but not to a sufficient level, resulting in. Since launching last year, the excellent surface pro 4 and surface book have had an issue where the power management is messed up and drains battery at. I received the substitute surface two weeks ago, but the battery drain remains. When you play some intense games with the gtx 1060, it can surpass that 95 watt threshold and cause the. How to improve and eliminate sleep battery drain on surface pro 4. During intensive loads, the surface book 2 can lose battery power even when plugged in. I did a test on my two surface book computers, which show no drainage. Surprisingly, they seem to have fixed the issue by uninstalling the battery drivers. Surface book keeps draining battery after lid close.
Microsoft confirms surface book 2s power problem the verge. But the fastcharging feature only works when the laptop is closed and sleeping you wont get fast charging speeds. Feb 17, 2016 microsoft finally fixes power woes on surface book and surface pro 4. Best practice power settings for surface devices surface. I recently returned the first one because it had a defective display discoloured lines on the screen, in addition to the battery drain issue. Letting the battery sit at 100% charge is what deteriorates it, so i try not to do it with my surface. Surface battery wont charge or surface wont run on battery. This is likely due to the fact that its smaller and has less surface areai. While the 15inch model has more space, it opts not to include a numpad. Seven tips to prolong your surface book laptop battery life 1.
Meet the new surface pro 7 ultralight and versatile. How long can you keep jamming music running on just the surface book batteries. If i lock the screen on the surface pro 3, and even at 50% battery life, it will just drain overnight. I was able to exchange my surface pro 4 for a surface book 2 inch. Overnight battery drain loss results microsoft surface. Is your surface battery low or dead after sleeping. I dont leave all of my battery devices plugged in, and after i updated with the 71818 cumulative update kb4345421 to release 1803, i plugged in a book 2 15inch that was down to about 26% overall.
First, when sleeping, my surface book would drain large amounts while asleep. No, you let the battery drain once a month to calibrate it, it has nothing to do with the battery deteriorating. If it still wont charge, remove the screen and clean the connectors. Four windows 10 power settings you should probably change. If anything goes wrong with the surface book, im not even sure how microsoft could repair this thing. Surface books and surface pro 4s have massive battery drain.
If you dont use your surface for several hours, it will hibernate. Yes, it was helped by a larger battery, but it was still a very impressive result. This is a huge issue for me since i plan on using my surface book for university, and will heavily rely on it. This seems really odd, and i am not sure why it is doing this. After two years of barely updating its flagship 2in1, microsoft has unveiled the surface book 2. Microsoft investigating surface battery drain issues tom. Battery life on the surface book is both pretty good and surprisingly disappointing. Dont put battery exposure, damp and erosion some chemical liquids. Oct 17, 2017 surface book 2 comes in both inch and 15inch sizes which weigh 3. Type closing the lid into your search box on the taskbar to adjust these settings. Testing conducted by microsoft in september 2019 using preproduction software and preproduction intel core i5, 256gb, 8 gb ram device. I have been working with my new surface pro 4 over the past two weeks and noticed that the battery is draining during sleep mode. Battery drain after shutdown page 2 microsoft surface. We set ableton live running a big project, while powering an audio interface and keyboard controller over usb to see how long it would take to drain the battery.
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